Effective Date: [05-05-2025]
Since Hosting Point PK provides digital services (web hosting, domain registration, and digital support), no physical shipping is involved.
1. Service Delivery
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Upon successful payment, hosting accounts are activated instantly or within 1–2 hours.
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Domain registration is processed immediately upon confirmation of payment.
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Login credentials and account details are sent to your registered email address.
2. Service Availability
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Our servers operate 24/7, with a guaranteed 99.9% uptime (except for scheduled maintenance).
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In case of service delays or downtime, our support team will notify affected clients promptly.
3. Support Policy
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Technical support is available via email and ticket system at support@hostingpoint.com.pk.
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Response times vary between 30 minutes to 6 hours, depending on the query.
4. Renewal & Termination
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Clients are notified via email before their hosting plan expires.
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Failure to renew before the due date may result in account suspension or data loss.
5. Contact Information
For service-related questions or support, please contact:
📧 support@hostingpoint.com.pk
🌐 www.hostingpoint.com.pk